Shipping Policy

Thank you for shopping with Urbn! We aim to deliver your items quickly and efficiently while ensuring the best possible customer experience. Please review our shipping policy outlined below:

Processing time:

• Orders are typically shipped within 1-3 business days (excluding weekends and holidays) after receiving payment.
• During high-volume periods, processing times may slightly extend, but we always strive to fulfill orders promptly.

Shipping methods and time frames:

• Shipping typically takes between 3-7 business days

Shipping charges:

• For your convenience, we offer free shipping for all orders paid online.
• A shipping cost of INR 70.00 will be charged for 'Cash on Delivery' orders.

Order tracking:

• A confirmation email with tracking information will be sent to you. This allows you to track the progress of your order and estimated delivery date.

Shipping restrictions:

• Please ensure your shipping address is accurate and complete to avoid delays or missed deliveries.
• We regretfully cannot deliver to P.O. boxes at this time.

Delays and issues:

• While we strive to meet delivery estimates, unforeseen circumstances such as weather conditions, carrier delays, or other factors beyond our control may occasionally result in delayed deliveries. We appreciate your understanding in such situations.
• For any issues regarding your shipment or delivery, please contact us through email. 

Order changes and address corrections:

• Once an order is placed, changes or corrections to shipping addresses may not be possible after a certain period. Please double-check your shipping details before confirming your order. If you notice an error, contact us immediately for assistance.

Returns due to shipping issues:

• If an item is damaged during shipping or if there are any shipping-related concerns, please reach out to our customer service team within 03 day of receiving your order. We'll work with you to resolve the issue and arrange for a replacement or refund as necessary.

Note:

• All shipping times mentioned are approximate and may vary due to circumstances beyond our control.
• We reserve the right to update our shipping policy as needed without prior notice.

Changes to this policy

We may update this Shipping Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy.

By placing an order on our Website, you agree to and accept the terms outlined in this Shipping Policy.

RP Enterprises 
help@urbn.in
WhatsApp: +91 9905849468